Details

Rule

Freezer warmer than −12 °C (freezer)

Condition

Above threshold

Opened

03 Nov, 17:58

Last / peak value

-13.0 °C / -11.2 °C

Acknowledged

awaiting acknowledgement

Resolved

still open

Escalation timeline

1. 03 Nov, 17:38Condition seen — condition seen; waiting 15 min for it to persist
2. 03 Nov, 17:58Alert opened — Freezer warmer than −12 °C (freezer): -11.2 °C
3. 03 Nov, 17:58Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 03 Nov, 18:13Step 2 · SMS · on-call · simulated — what would have been sent
5. 03 Nov, 18:13Step 2 · EMAIL · duty manager · simulated — what would have been sent

Details

Rule

Silent sensor on a cold asset (vaccine fridge)

Condition

Silent sensor

Opened

03 Nov, 14:08

Silent for

5 h 10 min

Acknowledged

awaiting acknowledgement

Resolved

still open

Escalation timeline

1. 03 Nov, 14:08Alert opened — Silent sensor on a cold asset (vaccine fridge): LHT65N vaccine B silent for 40 min (threshold 30 min)
2. 03 Nov, 14:08Step 1 · EMAIL · duty manager · simulated — what would have been sent
3. 03 Nov, 14:23Step 2 · SMS · on-call · simulated — what would have been sent
4. 03 Nov, 14:23Step 2 · EMAIL · duty manager · simulated — what would have been sent
5. 03 Nov, 14:53Step 3 · VOICE · on-call · simulated — what would have been sent

Details

Rule

No data for 4 hours

Condition

Silent sensor

Opened

03 Nov, 17:38

Silent for

5 h 10 min

Acknowledged

awaiting acknowledgement

Resolved

still open

Escalation timeline

1. 03 Nov, 17:38Alert opened — No data for 4 hours: LHT65N vaccine B silent for 250 min (threshold 240 min)
2. 03 Nov, 17:38Step 1 · EMAIL · duty manager · simulated — what would have been sent
3. 03 Nov, 17:53Step 2 · SMS · on-call · simulated — what would have been sent
4. 03 Nov, 17:53Step 2 · EMAIL · duty manager · simulated — what would have been sent
5. 03 Nov, 18:23Step 3 · VOICE · on-call · simulated — what would have been sent

Details

Rule

Freezer warmer than −18 °C (freezer)

Condition

Above threshold

Opened

03 Nov, 18:08

Last / peak value

-13.0 °C / -12.8 °C

Acknowledged

03 Nov, 18:26 by demo-manager (manager)

Resolved

still open

Corrective action recorded

Checked cabinet, door was ajar; closed and monitoring

Escalation timeline

1. 03 Nov, 17:18Condition seen — condition seen; waiting 45 min for it to persist
2. 03 Nov, 18:08Alert opened — Freezer warmer than −18 °C (freezer): -14.1 °C
3. 03 Nov, 18:08Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 03 Nov, 18:23Step 2 · SMS · on-call · simulated — what would have been sent
5. 03 Nov, 18:23Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 03 Nov, 18:26Acknowledged — demo-manager (manager) — Checked cabinet, door was ajar; closed and monitoring

Details

Rule

Freezer warmer than −12 °C (freezer)

Condition

Above threshold

Opened

02 Nov, 17:48

Last / peak value

-17.1 °C / -8.3 °C

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 18:28

Escalation timeline

1. 02 Nov, 17:28Condition seen — condition seen; waiting 15 min for it to persist
2. 02 Nov, 17:48Alert opened — Freezer warmer than −12 °C (freezer): -8.3 °C
3. 02 Nov, 17:48Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 02 Nov, 18:03Step 2 · SMS · on-call · simulated — what would have been sent
5. 02 Nov, 18:03Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 02 Nov, 18:28Resolved — back inside the band for 15 min

Details

Rule

Fridge above 8 °C (fridge)

Condition

Above threshold

Opened

02 Nov, 17:18

Last / peak value

5.5 °C / 14.9 °C

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 17:58

Escalation timeline

1. 02 Nov, 16:58Condition seen — condition seen; waiting 20 min for it to persist
2. 02 Nov, 17:18Alert opened — Fridge above 8 °C (fridge): 14.9 °C
3. 02 Nov, 17:18Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 02 Nov, 17:33Step 2 · SMS · on-call · simulated — what would have been sent
5. 02 Nov, 17:33Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 02 Nov, 17:58Resolved — back inside the band for 10 min

Details

Rule

Fridge above 8 °C (fridge)

Condition

Above threshold

Opened

02 Nov, 17:18

Last / peak value

4.5 °C / 15.4 °C

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 17:58

Escalation timeline

1. 02 Nov, 16:58Condition seen — condition seen; waiting 20 min for it to persist
2. 02 Nov, 17:18Alert opened — Fridge above 8 °C (fridge): 15.4 °C
3. 02 Nov, 17:18Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 02 Nov, 17:33Step 2 · SMS · on-call · simulated — what would have been sent
5. 02 Nov, 17:33Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 02 Nov, 17:58Resolved — back inside the band for 10 min

Details

Rule

Room humidity above 70 % for 6 hours (room)

Condition

Above threshold

Opened

03 Nov, 07:58

Last / peak value

62 % / 81 %

Acknowledged

awaiting acknowledgement

Resolved

03 Nov, 12:38

Escalation timeline

1. 03 Nov, 01:58Condition seen — condition seen; waiting 360 min for it to persist
2. 03 Nov, 07:58Alert opened — Room humidity above 70 % for 6 hours (room): 81.3 %
3. 03 Nov, 09:38Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 03 Nov, 09:38Step 2 · SMS · on-call · simulated — what would have been sent
5. 03 Nov, 09:38Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 03 Nov, 09:38Step 3 · VOICE · on-call · simulated — what would have been sent
7. 03 Nov, 12:38Resolved — back inside the band for 60 min

Details

Rule

Door open longer than 5 minutes (cold room)

Condition

Door open too long

Opened

02 Nov, 20:28

Door open for

10 min

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 20:38

Escalation timeline

1. 02 Nov, 20:28Alert opened — Door open longer than 5 minutes (cold room): door open 10 min
2. 02 Nov, 20:28Step 1 · EMAIL · duty manager · simulated — what would have been sent
3. 02 Nov, 20:38Resolved — door closed

Details

Rule

Freezer warmer than −18 °C (freezer)

Condition

Above threshold

Opened

02 Nov, 17:38

Last / peak value

-19.3 °C / -8.3 °C

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 21:18

Escalation timeline

1. 02 Nov, 16:48Condition seen — condition seen; waiting 45 min for it to persist
2. 02 Nov, 17:38Alert opened — Freezer warmer than −18 °C (freezer): -8.9 °C
3. 02 Nov, 17:38Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 02 Nov, 17:53Step 2 · SMS · on-call · simulated — what would have been sent
5. 02 Nov, 17:53Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 02 Nov, 18:23Step 3 · VOICE · on-call · simulated — what would have been sent
7. 02 Nov, 21:18Resolved — back inside the band for 15 min

Details

Rule

Fridge outside 1–5 °C (fridge)

Condition

Outside target range

Opened

02 Nov, 17:18

Last / peak value

4.4 °C / 14.9 °C

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 18:18

Escalation timeline

1. 02 Nov, 16:48Condition seen — condition seen; waiting 30 min for it to persist
2. 02 Nov, 17:18Alert opened — Fridge outside 1–5 °C (fridge): 14.9 °C
3. 02 Nov, 17:18Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 02 Nov, 17:33Step 2 · SMS · on-call · simulated — what would have been sent
5. 02 Nov, 17:33Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 02 Nov, 18:03Step 3 · VOICE · on-call · simulated — what would have been sent
7. 02 Nov, 18:18Resolved — back inside the band for 10 min

Details

Rule

Fridge outside 1–5 °C (fridge)

Condition

Outside target range

Opened

02 Nov, 17:18

Last / peak value

3.9 °C / 15.4 °C

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 18:08

Escalation timeline

1. 02 Nov, 16:48Condition seen — condition seen; waiting 30 min for it to persist
2. 02 Nov, 17:18Alert opened — Fridge outside 1–5 °C (fridge): 15.4 °C
3. 02 Nov, 17:18Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 02 Nov, 17:33Step 2 · SMS · on-call · simulated — what would have been sent
5. 02 Nov, 17:33Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 02 Nov, 18:08Resolved — back inside the band for 10 min

Details

Rule

Cold room outside 1–4 °C (cold room)

Condition

Outside target range

Opened

02 Nov, 17:18

Last / peak value

3.5 °C / 7.5 °C

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 20:28

Escalation timeline

1. 02 Nov, 16:48Condition seen — condition seen; waiting 30 min for it to persist
2. 02 Nov, 17:18Alert opened — Cold room outside 1–4 °C (cold room): 6.3 °C
3. 02 Nov, 17:18Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 02 Nov, 17:33Step 2 · SMS · on-call · simulated — what would have been sent
5. 02 Nov, 17:33Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 02 Nov, 18:03Step 3 · VOICE · on-call · simulated — what would have been sent
7. 02 Nov, 20:28Resolved — back inside the band for 10 min

Details

Rule

Cold room outside 1–4 °C (cold room)

Condition

Outside target range

Opened

02 Nov, 13:58

Last / peak value

3.4 °C / 4.8 °C

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 14:18

Escalation timeline

1. 02 Nov, 13:28Condition seen — condition seen; waiting 30 min for it to persist
2. 02 Nov, 13:58Alert opened — Cold room outside 1–4 °C (cold room): 4.2 °C
3. 02 Nov, 13:58Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 02 Nov, 14:18Resolved — back inside the band for 10 min

Details

Rule

Room humidity above 70 % for 6 hours (room)

Condition

Above threshold

Opened

02 Nov, 08:18

Last / peak value

62 % / 80 %

Acknowledged

awaiting acknowledgement

Resolved

02 Nov, 12:38

Escalation timeline

1. 02 Nov, 02:18Condition seen — condition seen; waiting 360 min for it to persist
2. 02 Nov, 08:18Alert opened — Room humidity above 70 % for 6 hours (room): 79.8 %
3. 02 Nov, 09:38Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 02 Nov, 09:38Step 2 · SMS · on-call · simulated — what would have been sent
5. 02 Nov, 09:38Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 02 Nov, 09:38Step 3 · VOICE · on-call · simulated — what would have been sent
7. 02 Nov, 12:38Resolved — back inside the band for 60 min

Details

Rule

Door open longer than 5 minutes (cold room)

Condition

Door open too long

Opened

01 Nov, 23:48

Door open for

10 min

Acknowledged

awaiting acknowledgement

Resolved

01 Nov, 23:58

Escalation timeline

1. 01 Nov, 23:48Alert opened — Door open longer than 5 minutes (cold room): door open 10 min
2. 01 Nov, 23:48Step 1 · EMAIL · duty manager · simulated — what would have been sent
3. 01 Nov, 23:58Resolved — door closed

Details

Rule

Cold room outside 1–4 °C (cold room)

Condition

Outside target range

Opened

01 Nov, 19:58

Last / peak value

3.1 °C / 5.6 °C

Acknowledged

awaiting acknowledgement

Resolved

01 Nov, 20:18

Escalation timeline

1. 01 Nov, 19:28Condition seen — condition seen; waiting 30 min for it to persist
2. 01 Nov, 19:58Alert opened — Cold room outside 1–4 °C (cold room): 4 °C
3. 01 Nov, 19:58Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 01 Nov, 20:18Resolved — back inside the band for 10 min

Details

Rule

Room humidity above 70 % for 6 hours (room)

Condition

Above threshold

Opened

01 Nov, 08:18

Last / peak value

62 % / 80 %

Acknowledged

awaiting acknowledgement

Resolved

01 Nov, 12:58

Escalation timeline

1. 01 Nov, 02:18Condition seen — condition seen; waiting 360 min for it to persist
2. 01 Nov, 08:18Alert opened — Room humidity above 70 % for 6 hours (room): 80.4 %
3. 01 Nov, 09:38Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 01 Nov, 09:38Step 2 · SMS · on-call · simulated — what would have been sent
5. 01 Nov, 09:38Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 01 Nov, 09:38Step 3 · VOICE · on-call · simulated — what would have been sent
7. 01 Nov, 12:58Resolved — back inside the band for 60 min

Details

Rule

Cold room outside 1–4 °C (cold room)

Condition

Outside target range

Opened

01 Nov, 01:48

Last / peak value

2.3 °C / 4.7 °C

Acknowledged

awaiting acknowledgement

Resolved

01 Nov, 02:08

Escalation timeline

1. 01 Nov, 01:18Condition seen — condition seen; waiting 30 min for it to persist
2. 01 Nov, 01:48Alert opened — Cold room outside 1–4 °C (cold room): 4.7 °C
3. 01 Nov, 02:08Resolved — back inside the band for 10 min

Details

Rule

Door open longer than 5 minutes (cold room)

Condition

Door open too long

Opened

31 Oct, 23:28

Door open for

10 min

Acknowledged

awaiting acknowledgement

Resolved

31 Oct, 23:38

Escalation timeline

1. 31 Oct, 23:28Alert opened — Door open longer than 5 minutes (cold room): door open 10 min
2. 31 Oct, 23:28Step 1 · EMAIL · duty manager · simulated — what would have been sent
3. 31 Oct, 23:38Resolved — door closed

Details

Rule

Room humidity above 70 % for 6 hours (room)

Condition

Above threshold

Opened

31 Oct, 08:18

Last / peak value

62 % / 80 %

Acknowledged

awaiting acknowledgement

Resolved

31 Oct, 12:38

Escalation timeline

1. 31 Oct, 02:18Condition seen — condition seen; waiting 360 min for it to persist
2. 31 Oct, 08:18Alert opened — Room humidity above 70 % for 6 hours (room): 79.8 %
3. 31 Oct, 09:38Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 31 Oct, 09:38Step 2 · SMS · on-call · simulated — what would have been sent
5. 31 Oct, 09:38Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 31 Oct, 09:38Step 3 · VOICE · on-call · simulated — what would have been sent
7. 31 Oct, 12:38Resolved — back inside the band for 60 min

Details

Rule

Door open longer than 5 minutes (cold room)

Condition

Door open too long

Opened

30 Oct, 20:08

Door open for

10 min

Acknowledged

awaiting acknowledgement

Resolved

30 Oct, 20:18

Escalation timeline

1. 30 Oct, 20:08Alert opened — Door open longer than 5 minutes (cold room): door open 10 min
2. 30 Oct, 20:08Step 1 · EMAIL · duty manager · simulated — what would have been sent
3. 30 Oct, 20:18Resolved — door closed

Details

Rule

Room humidity above 70 % for 6 hours (room)

Condition

Above threshold

Opened

30 Oct, 08:18

Last / peak value

62 % / 80 %

Acknowledged

awaiting acknowledgement

Resolved

30 Oct, 12:38

Escalation timeline

1. 30 Oct, 02:18Condition seen — condition seen; waiting 360 min for it to persist
2. 30 Oct, 08:18Alert opened — Room humidity above 70 % for 6 hours (room): 80.2 %
3. 30 Oct, 09:38Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 30 Oct, 09:38Step 2 · SMS · on-call · simulated — what would have been sent
5. 30 Oct, 09:38Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 30 Oct, 09:38Step 3 · VOICE · on-call · simulated — what would have been sent
7. 30 Oct, 12:38Resolved — back inside the band for 60 min

Details

Rule

Cold room outside 1–4 °C (cold room)

Condition

Outside target range

Opened

29 Oct, 19:58

Last / peak value

2.7 °C / 5.1 °C

Acknowledged

awaiting acknowledgement

Resolved

29 Oct, 20:18

Escalation timeline

1. 29 Oct, 19:28Condition seen — condition seen; waiting 30 min for it to persist
2. 29 Oct, 19:58Alert opened — Cold room outside 1–4 °C (cold room): 4.9 °C
3. 29 Oct, 19:58Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 29 Oct, 20:18Resolved — back inside the band for 10 min

Details

Rule

Door open longer than 5 minutes (cold room)

Condition

Door open too long

Opened

29 Oct, 14:28

Door open for

11 min

Acknowledged

awaiting acknowledgement

Resolved

29 Oct, 14:38

Escalation timeline

1. 29 Oct, 14:28Alert opened — Door open longer than 5 minutes (cold room): door open 11 min
2. 29 Oct, 14:28Step 1 · EMAIL · duty manager · simulated — what would have been sent
3. 29 Oct, 14:38Resolved — door closed

Details

Rule

Room humidity above 70 % for 6 hours (room)

Condition

Above threshold

Opened

29 Oct, 08:18

Last / peak value

62 % / 81 %

Acknowledged

awaiting acknowledgement

Resolved

29 Oct, 12:38

Escalation timeline

1. 29 Oct, 02:18Condition seen — condition seen; waiting 360 min for it to persist
2. 29 Oct, 08:18Alert opened — Room humidity above 70 % for 6 hours (room): 80.9 %
3. 29 Oct, 09:38Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 29 Oct, 09:38Step 2 · SMS · on-call · simulated — what would have been sent
5. 29 Oct, 09:38Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 29 Oct, 09:38Step 3 · VOICE · on-call · simulated — what would have been sent
7. 29 Oct, 12:38Resolved — back inside the band for 60 min

Details

Rule

Room humidity above 70 % for 6 hours (room)

Condition

Above threshold

Opened

28 Oct, 08:18

Last / peak value

62 % / 80 %

Acknowledged

awaiting acknowledgement

Resolved

28 Oct, 12:38

Escalation timeline

1. 28 Oct, 02:18Condition seen — condition seen; waiting 360 min for it to persist
2. 28 Oct, 08:18Alert opened — Room humidity above 70 % for 6 hours (room): 79.8 %
3. 28 Oct, 09:38Step 1 · EMAIL · duty manager · simulated — what would have been sent
4. 28 Oct, 09:38Step 2 · SMS · on-call · simulated — what would have been sent
5. 28 Oct, 09:38Step 2 · EMAIL · duty manager · simulated — what would have been sent
6. 28 Oct, 09:38Step 3 · VOICE · on-call · simulated — what would have been sent
7. 28 Oct, 12:38Resolved — back inside the band for 60 min

Details

Rule

Door open longer than 5 minutes (cold room)

Condition

Door open too long

Opened

27 Oct, 21:08

Door open for

11 min

Acknowledged

awaiting acknowledgement

Resolved

27 Oct, 21:18

Escalation timeline

1. 27 Oct, 21:08Alert opened — Door open longer than 5 minutes (cold room): door open 11 min
2. 27 Oct, 21:08Step 1 · EMAIL · duty manager · simulated — what would have been sent
3. 27 Oct, 21:18Resolved — door closed